Privacy Policy | Sherpa Auto Transport

1. Information We Collect

When you request an instant quote or book a vehicle shipment with Sherpa Auto Transport, we collect personal information necessary to calculate rates, verify identity, and dispatch carriers. This includes:

Contact details (Full Name, Phone Number, Email Address)
Shipment locations (Pickup and Destination ZIP codes, physical street addresses)
Vehicle specifications (Year, Make, Model, Operability status, VIN when provided)
Billing and transaction records for broker and carrier fee processing

2. Mobile Phone Number & SMS Protection Policy

We Never Sell or Share Your Phone Number

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. How We Use Your Information

We use collected information solely to:

Generate and lock in your vehicle shipping estimate
Match and assign your route with vetted, insured motor carriers
Provide real-time dispatch and driver tracking notifications via SMS and email
Issue your Bill of Lading and process Clean Car rebate reimbursements

4. Security & Encryption

We implement industry-standard 256-bit SSL encryption, restricted access control lists, and automated token invalidation to protect personal information from unauthorized access, loss, or alteration.

5. Contact Our Privacy Officer

If you have questions about our privacy practices, please contact us at privacy@sherpaautotransport.com or call (877) 743-7720.